Terms & Conditions
Bookings of appointment
▪️ A non-refundable deposit of $20 to confirm the appointment via Fresha booking platform.
▪️ Please ensure that you have key in the correct information (contact number, Email) as confirmation and remainders will be sent to you via text/email.
▪️ Screenshot your transaction and drop us a WhatsApp with your appointment date/time.
▪️ Slots are first come first serve basis, please confirm and checkout your time slot asap.
▪️ Please book your appointment 1 to 2 weeks in advance to avoid disappointment.
▪️ Slots are available for bookings 30 days in advance.
Cancellation/Refunds of appointment
▪️ Do note that deposit will be forfeited for any cancellation/no show.
▪️ Some customers may experience certain side effects and customers are to accept the risk.
▪️ Strictly no refunds once payment is made. Please check your lashes/brows before you leave.
Reschedule of appointment
▪️ For reschedule of appointment please WhatsApp 88829822.
▪️ Reschedule must be done 72 hours before your appointment (Subjected to availability) Else it will be considered as cancellation.
On your appointment day
▪️ Please be ON TIME for your appointment, any late comer slot will automatically be cancelled.
▪️ Please do not wear make up (Eg. mascara)
▪️ Do note that we DO NOT do extensions on customer who have just done lash lift 2-3 months prior.
▪️ Strictly NO COMPANIONS.
Consent form
▪️Please fill in this FORM before your appointment.
▪️This is to allow us to know your better and to ensure the safety of your clients.
Payment
▪️ Payment by Paynow/Paylah!/Cash only.
▪️ Deposit will be offset, just pay the balance amount after the session!
Aftercare
▪️ Please follow our aftercare guide closely.
Upon booking of appointment, you agree to our T&C.